Overview

The client is a leading $800Bn digital freight network in the US. They move millions of truckloads around the country through a connected network of carriers. By successfully implementing shipper integration automation in partnership with ACL Digital, the client has significantly enhanced its operational efficiency and competitiveness.

Challenges

EDI Integrations with shipper systems

Existing call analytics solution was outdated, monolithic, and unable to scale

The data science team struggled to train and test new ML models

Persistent Outages led to High Operational Expenses

Benifits

• Reduced operational costs, contributing to overall cost savings for the client
• Over 200 successful integrations were achieved with shippers